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FAQ

Q

Can you make battery pack for my equipment ?

A

Yes, We are able to make any battery pack according to equipment requirement, but only for lithium battery.

Q

Does BMS build in battery pack ?

A

Yes, Each basic battery with built in intelligent BMS effectively prevent battery overcharge,over-discharge,overcurrent and over-temperaure.

Q

Which brand of cell do you use ?

A

We introduce you suitable cell based on project power if you don’t have a specified cell. There are many choose in battery brand, Example: China’s brand, Samsung,Sony,Panasonic,LG.

Q

Which kinds of cell do you use for my project ? Cylinder or rectangle ?

A

Cylinder cell is usually used for electrical equipment, while rectangle cell is often used for storage equipment, anyway the final solution is designed based on some factor including size,weight, cost and so on,

Q

Are you able to provide/design battery case together with battery pack?

A

Yes, we can do it as long as all details are ready/finished.

Q

Can you make battery pack built in the smart BMS?

A

Sure, we have rich experience build battery pack with smart BMS function, including bluetooth, RS485/RS232 communication, heating, monitoring.

Q

Can we do series and parallel connection by ourselves (12 volt battery)?

A

Yes. As lithium battery is different from lead acid batteries, we should pay attention to below tips.

a:Connect the same spec. battery pack. 12v 100ah with 12v 100ah; 12v 300ah with 12v 300ah. Please don't mix them.
b.: The voltage difference of the connection batteries should be 50mV below.
c.: Our battery support 6 series connection OR 6 parallel connection. Please don't series and parallel connection at the same time.
d. If we don't obey the tips, It may cause battery damaged or shorten the battery lifespan.

Q

What is your warranty?

A

Our standard warranty is 1 year. 800 times at 80%DOD for li ion battery. 2000 times at 80% DOD for lifepo4. We have a complete warranty policy documents, please feel free to contact us to get it.

Q

How can I order battery pack from VODNO?

A

Pls send email to us firstly including all requirements, pls now start to.

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